Dorothy P
28
Friday, January 10, 2025
When I used the three day trial, the app was great.Once that expired, the app is almost unusable. I'm going to go back to the free version of Alfred and then I am going to upgrade it.Because I value how they allow a decent version of the free. Because at least they don't put full screen ads on and have little crowns all over the place, reminding you of all the upgrades. The interface is cluttered with crowns to upgrade. I just don't like it it's cluttered. Edited
Master App Solutions
Friday, January 10, 2025
Hello Dorothy, thank you for the feedback. What do you mean with "Almost unusable"? Can you please provide us with more details? We don't see why the app should stop working after the trial period. If you provide us with more information via the in-app contact form, we will be happy to investigate any issues. ZoomOn team
T Chambers
13
Monday, May 12, 2025
I've just spent almost an hour just trying to link cameras. I then noticed that my camera was recording without me realizing it. So after spending my full trial time trying to link phones and such the only thing that was accomplished was my loss of data and my personal information taken, a picture of the room I'm in which what and why was it needed!? Edited
Master App Solutions
Tuesday, May 13, 2025
Hello, what do you mean by loss of data and your personal information? Only you have access to your records, we certainly do not take data security lightly. If you have a problem with pairing two phones, we will be happy to check - feel free to email us anytime via the in-app contact form and describe is the problem - we'll be happy to check it.
Steven Cox
7
Monday, March 24, 2025
youre lucky that they don't have minus stars does not work at all you cannot connect to 2nd phone at all plus after I paid a lifetime subscription you are trying to take the yearly fee again from my card I've requested a refund through Googles play store refund page
Master App Solutions
Friday, March 28, 2025
Hello, thank you for your feedback. Unfortunately, purchasing a one-time lifetime use of the app will not cancel any subscription already active. If your annual subscription has still been charged, contact us via the contact form on the website www.zoomon.camera with your order number) - We'll check and refund the previous subscription. ZoomOn team
The sun
498
Monday, February 28, 2022
I was very hopeful that this app would perform based on the high rating but that is very deceptive. This app has a very clumsy UX and only got it to work once, a few moments before the 15 min "trial" expired. Then I paid, and after I paid, it failed to connect. They had only cut and paste style support, and while I could stop the subscription they haven't refunded the payment. Yet. I installed another camera app and it works great out of the box, so my recommendation is go elsewhere. Edited
Master App Solutions
Friday, March 18, 2022
Hi, we're sorry to read your one-star rating. For refunds, you have to contact Google support. They charge you directly and we do not have any access to their systems. We can just see sale's volume anonymously. As for the clumsy UX, we'd be happy to get feedback from you on what didn't work for you in the app.
Thank you.
Home Security App Team
Chrysoula Brison-Holtzhauer
139
Sunday, May 15, 2022
Wouldn't connect to 2nd device, was hanging at 99% for over 15 minutes and then it told me the trial period was over. So effectively, they expect you to subscribe without having sampled the quality... not very cool! I'm willing to subscribe, but you first have to prove to me your app works for what I need!
Master App Solutions
Monday, May 16, 2022
Hi, Thank you for your feedback; we will definitely check the app for this technical issue. Just please tell us, are you trying to pair phones via Wi-Fi, LTE or GSM data? Thank you. Home Security App Team
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