Karen Lemond 1
Monday, May 5, 2025
This app can not trace my steps. Also, when you pause the coach, it starts you over at the beginning. This app did not work for me.
Rstream Labs
Monday, May 12, 2025
Hi Karen, we're sorry to hear about your experience. Please reach out to
[email protected] for assistance. We value your feedback and will work to improve the app. Thank you for using our app.
Anjonette Johnson 49
Sunday, November 13, 2022
Doesn't keep the info I put in the app such as height,weight,age,weight loss goals ect. Says it's compatible with my watch but it's not showing up on the pedometer counter. Unimpressed, I would like to keep it but need these things to change to keep for any length of time. I dont want to look at my phone I want to look at my watch & see my steps!¡!¡! Please help me w/ this. I have a Samsung Galaxy phone & your app said its compatible so don't understand what's the problem.
Rstream Labs
Monday, November 14, 2022
Dear Friend, Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. We will make sure that this gets to the right team. And I hope you will give us a better rating if the issue has been resolved.
Heather Krakat 4
Thursday, August 8, 2024
I have been trying to communicate with the developers to not charge my account after the 3 day trial using the email address provided. Through no fault of the app it is not what I was looking for. They have not responded to my 4 emails sent over the last 2 days not am I able to cancel my order within the app or on this platform. Edited
Rstream Labs
Monday, August 12, 2024
Hi Heather, we apologize for the inconvenience. Please reach out to
[email protected] for immediate assistance. Thank you for your understanding.
Misty Bruns 15
Tuesday, July 18, 2023
Just not helpful at all. No sound while walking...just silence. Always goes back to week one. There should be sounds when the walking pace is suppose to increase or decrease to help keep you on track. And it should automatically go to the next day of walking No revert back to week one
Rstream Labs
Monday, July 24, 2023
Hi there. We are really sorry to hear this. We are checking with the team to solve the issue soon, also thanks for the suggestion of adding a background score, we see how invested you are in your workouts. We will try to add the feature soon. Kindly bear with us for the time being. Thank you!
Tracy Paquette 25
Saturday, April 16, 2022
You can't set a weight ... it keeps setting the weight to 60 lbs.
Rstream Labs
Monday, April 18, 2022
Hello, did your problem get resolved? If not, we are here to help you! Please do let us know at
[email protected].
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