Kevin Albers 0
Thursday, March 20, 2025
The app functions well, but is missing functionality. I don't see a way to have multiple locations added to your profile. What happens if you're traveling? The map at the top is pointless since you can't use it to search for a location that uses the app. It could be a great app if it had all the functionality that would be useful.
Nicole Fitz 0
Sunday, July 6, 2025
Excellent experience, washers are large, and extra large. The dryers are the same size, plus very efficient. I love the ease of the app. I can check the times or even get updates by text, email. The staff is professional, very helpful. The app and the laundry facilities are excellent. I recommend this app and Clean Laundry to everyone.
Heather Overton 4
Friday, July 11, 2025
This app is useless. It will not let me add a card so I can add in more funds to the account. Keeps saying the vault key needs a symbol. What vault key? I'm adding a card. I've uninstalled it, reinstalled it, signed out of the account and signed back in, used 2 different wifi and my phone data to attempt to add a card. No luck. I'm back to carrying cash and coin rolls again. Once the money is empty, its uninstalled permanently.
Steven Woods 11
Monday, July 8, 2024
Works as advertised. Free convenient and feature rich. My major issue is this: Sometimes, people only need to add $5 or $10 at a time. In order to refill, you must load $20 or more. Some folks on fixed income, or the elderly may not be able to afford $20, especially if the have money already in the app, but may just be $3 short for doing a wash and dry. Fix the increments to load cash, and the app gets 5 stars.
Brooke (¡tsMEbje!) 17
Thursday, March 7, 2024
What a 'LOAD' of hassle. Support sucks, they tell you to talk w the service locally, and they tell you (logically) that they don't have any control over the app and its non-functioning functions. 9 times out of 10 there's an error/unable to process my transactions to add credits which is super annoying. Do you not want me to spend money here? The text notifications for 3 minute warnings come about 50% of the time and then when they do, most of the time they send the notification multiple times.
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