Madison Chua
3
Wednesday, June 4, 2025
we cant use the app after the latest update. kept getting device integrity failure. such a mess. been doing that install/uninstall, clear cache and whatever stuff we can think of, but it still doesn't work. we even sent an email to you guys which you continuously ignoring. you pushed an update to break a fully working version. you guys need to sit and talk to your devs, its not just a simple cache issue. Edited
DBS Bank Ltd
Thursday, May 29, 2025
Our apologies for the inconvenience caused! Kindly clear your app's cache before launching again. If the issue persists, please delete the app and re-download digibank app. Let us know how it goes. Thank you.
GameMartz SG
1
Monday, May 26, 2025
after the new update, the now shareable QR code are un-scannable and error when imported on payment app
DBS Bank Ltd
Monday, May 26, 2025
Sorry to hear about that. Please ensure that your app is operating on its latest version. You may also uninstall and reinstall the app to clear any cache from the current downloaded version. Do let us know how it goes. Thank you.
Jennifer Goh
5
Tuesday, February 11, 2025
Unable to launch app even after uninstalling and re-installing a few times. Pls advise.
DBS Bank Ltd
Tuesday, February 11, 2025
We're sorry to hear that you're having issues with our services. To resolve this as quickly as possible, please email us at
[email protected] with your contact details, screenshot of your review and any error messages you may have received. Thank you for your kind understanding.
Neo Darren
16
Monday, December 6, 2021
After new update on my phone, the DBS Max app has dissapered from my phone and I wanted to download it again but to no avail. Please assist on this matter. Thank you.
Dang Nguyen
4
Tuesday, April 4, 2023
Launching the app gives me a "device integrity check failed" error. Have already disabled developer mode but same results, please help
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