A Google user 46
Wednesday, December 19, 2018
It's still bloody turning off my fingerprint setting!!! Why isn't it fixed? I set up my account to log in using fingerprint. That use to work, but for the last month or so, every time I go to login, I need to sign in instead of using my fingerprint. And every time I check, that setting has been turned off. I'm the only one who uses my phone, so Idk how else my setting can change except for a glitch in the app. For the love of Pete, fix that! Edited
DBS Bank Ltd
Friday, December 21, 2018
We regret this inconvenience, G Martin. May we trouble you to uninstall the app, restart the device, reinstall the app again and try. Thereafter, do set up the fingerprint login again by clicking the Side Menu then Settings > Personalisation Change > Turn on Touch ID. If issue persists, do email us at
[email protected].
Rafael 38
Monday, July 20, 2020
It's super slow. Upon start-up, it will lag for a while. Then after pressing on Login, there is no indication if you've pressed it and it takes quite a while to bring you to the login page. The same applies when the transaction merchant asks you to authenticate the transaction. It takes up to a minute to send the authentication to the app for you to approve. Many times, it would have expired. Once you receive the authentication and press on authenticate, you won't know if you'd pressed on it :(
steve ng 13
Tuesday, November 15, 2022
Great app from its inception years ago - speedy, efficient, intuitive processing, could be my usage of mostly basic transactions though, but then i have been using other bank apps, one of a local bank, the other of a foreign one, and both have yet to come close to digibank's crisp human-machine interface. Great one POSB, keep getting better 👍🏻⭐...many thanks.
DBS Bank Ltd
Tuesday, November 15, 2022
Hi Steve, we are glad to hear about your pleasant experience. Thank you for the kind review :)
A Google user
7
Friday, August 23, 2019
Leaving a review in hopes that its a faster way to reach the devs. There is a bug in the current app when you go into the app switcher. The app itself should blank out all details and not show the amounts in the preview screen. Please look at the Authy app in the app switcher and how they blank out the preview screen. This should be done for privacy purposes.
DBS Bank Ltd
Friday, August 23, 2019
Hi Zane, thank you for your feedback. We'll collate and share it with the team.
James W 41
Friday, November 29, 2024
UI is mostly stable and serves its purpose but especially in the main page, it like to "jump"/'snap" when you are scrolling the page which make it very annoying and causes mis-click due to the snapping effects moving the screen while u were trying to click. Should definitely remove that snapping effects as it doesn't really serve any purpose.
DBS Bank Ltd
Friday, November 29, 2024
Our apologies for the inconvenience caused. The bank strives to provide the best possible experience to all our customers, and we will make sure to take note of your suggestion. We truly appreciate that you have shared your feedback with us. Thank you.
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