Kareema Keligond 3,316
Friday, June 27, 2025
I used to love this app. However, since the new Meet, nothing works like it used to. All of a sudden, none of my video messages go through. I keep getting an error code telling me to try resending, but it never does. The Q&A was useless. Now that I've uninstalled and reinstalled the app, there's no option for video messages at all. I tried to re add the legacy features. None of the troubleshooting techniques work. I wish the ppl that decide to do all of these so-called upgrades would STOP!
Google LLC
Friday, June 27, 2025
Hi, Kareema. In the coming weeks, Google Duo will upgrade to include both video calling and meeting capabilities. Then, later this year, the name of the upgraded Google Duo experience will change to Google Meet, giving users a single solution for both video calling and meetings. https://goo.gle/3Nb0KP4.
Ryan Cornelius 4,957
Sunday, June 15, 2025
Ever since they changed to the new style of meet calls, I can't make outgoing calls, but incoming calls work fine. I can clear app data and cache and get the old one back for one call and that still works. Whatever they did to meet, it's not working for me. A video calling app that doesn't make calls is pretty useless. Edit: the supplied help article isn't relevant to my issue, and I've been trying to get help from the help and feedback forum, they've tried to help but not working yet. Edited
Google LLC
Saturday, June 14, 2025
Hi, Ryan. We recommend taking a look at this article: https://goo.gle/36etW3n for the issue you are experiencing. If you need more help, visit our Help Center: goo.gle/2YBmXiR. Thank you.
Nicole Anderson 22,555
Monday, March 24, 2025
clear video when my kiddos wasn't shaking or walking around. the voice bit was difficult....I got it to wherever I could hear him thrnfirst go around. lost it on the 2nd. but I'm old and new technology or programs are always confusing at first. it's definitely better the previous apps of the same sort I've used. we didn't do a group call, but the one on one was worth a high rating.
BlueRaptorTabi 1,817
Sunday, March 2, 2025
Since the last 2 updates the app has a new bug where the mic feature is blocking the group call list!! Please fix this, I tried telling you guys about this new bug last month, in the start a February. And it feels like you're ignoring me, when I am trying to get you guys to do a "bug fix update" that has been around for over a month now, it's really annoying to both me and everyone else I know who is having the same issue. Please fix this! Edited
Google LLC
Wednesday, May 15, 2024
Hi again. In that case, if it continues to occur after following the recommended steps, we suggest visiting our Help Center: http://goo.gle/3arVHZC. Regards.
Joe D 3,633
Tuesday, November 11, 2025
Update: still a 1 star program. With every release, new issues with very few old issues being fixed. decided to upgrade to a pixel 10 pro and what a mistake that has been. Calls on WiFi or 5G cannot stay connected for more than 30 seconds at a time. Never an issue with Duo but Meet has been a consistent disaster. This needs to become one of the many projects Google abandoned already. Edited
Google LLC
Monday, October 28, 2024
Hi, Joe. If you are experiencing poor quality video calls, consult the troubleshooting guide: https://goo.gle/3Xti4EU. This is especially important if you have an older device, are on a low-strength network, or have other software on your device that may interfere with video calling. Hope this helps!
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