Jennifer 0
Wednesday, August 6, 2025
Getting my card reader was confusing but now that I have it, the app is okay. Two points of frustration: 1) I created bundles to make it easier to sell starter 0ackages at my gym but they don't work in the app. 2) My product images don't show. Images help us find the items faster, hoping this can be fixed so it is easy for my employees to sell merch. Edited
Intuit Inc
Tuesday, June 24, 2025
Thanks for letting us know, Jennifer. If you're unable to order from the app, you can also order one from the Merchant Service Center, here's how (https://tinyurl.com/bd6yhtym). If you still have trouble ordering one, please get in touch with our Merchant Services Team (https://tinyurl.com/h9p8xwj7). Thanks. -Caitlyn
christopher hatch 0
Sunday, March 16, 2025
Works, but barely. Constantly struggle with having the card reader and printer connecting without issues, and so many times the inventory system just outright doesn't load anything, or will only load a few of the items, making it difficult to accurately track labor and parts used for the company I work for. When it does work without issue, you constantly have to manually enter prices when loading up a sale, and the taxes do not automatically get added which leads to more frustration.
Intuit Inc
Wednesday, March 19, 2025
We're here to help! Please try clearing the app's cache, checking for app/OS updates, reinstalling the app, switching wifi/mobile networks and rebooting the device. If these don't help, email
[email protected] with a screenshot of the error and we'll assist further. Best of luck. -Myshka
Kenneth Farrington 1
Thursday, June 20, 2024
Most of the time it's excellent. When it doesn't work on occasion (like, you can't sign in), it's horrible. Intuit needs to work on making their apps more reliable in the real world. There is no excuse for not having a 99.999% reliability record! ****Update: I had been using Adguard private DNS server on my android phone. When I disabled that and used a default DNS in settings, then I was able to log in. I wish the app would stay logged in perpetually, regardless of the network status. Edited
Intuit Inc
Thursday, June 20, 2024
Our priority is for you to be able to log into our app 100% of the time, Kenneth. Let's work together to get you back to business. When this happens, we recommend logging out and back in, restarting the device, and switching to a different Wi-Fi/data network. If it continues, please email us so we can help. Best. -Karey (
[email protected])
Koty Barker 57
Wednesday, September 23, 2020
Like everything in QBO expect nearly 0 support. You will at most times feel like you're on your own and have to scour the net endlessly for solutions to obscure problems like, "Something went wrong. Wait a moment and try again later." You cant do negative amounts normally, but you could set up negative product/services that could be added one at a time to the sales transaction. Most annoying of all is the 'custom amount' feature. Some idiot with no accounting background thought it up.
Intuit Inc
Thursday, September 24, 2020
Hey there, Koty. We want to ensure you can get the support you need when you need it. You can contact our Support Teams with this link (https://quickbooks.intuit.com/learn-support/en-us/open-programs/contact-support/00/433872). Also check out the Community where our Team is ready to help (https://intuit.me/2rJQ95o). All the best. -Kyle
A Google user 45
Friday, March 27, 2020
It seemed simple to use and setup. After 2 small payments, the deposit time was a little longer than my old system . The fee was also not great but I figured I would just go ahead to switch over to keep my book keeping with the same program. This was a MISTAKE. I had a customer send me one large payment of 5k. They sat on it for 2 days only to send me an email asking for more documents! After submitting, 2 ADDITIONAL DAYS LATER they requested MORE. Only to delay 2 MORE days for "review"! Edited
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