Deborah Van Deusen 446
Monday, June 2, 2025
Have been using over two years. Have had no issues until this year with the Activity Tracking. It started in January and every month since, I have to resync my Fitbit tracker on the first day of the month! Never had to do that before. once it was synced, I was all set. Then 2025 began and the app changed. I hope they will look at this and fix it, so that once synced, it stays synced. Edited
Heisen berg 38
Wednesday, June 25, 2025
The app is horrible at grabbing Garmin data and giving you rewards. I've been on the phone no less than 4 times over the past 6 months and they refuse to fix "THEIR" issues. my Garmin records and displays all the data correctly in the Garmin connect app. it's the UHC app that sucks and doesn't pull the data correctly. It grabs the step count correctly 90% of the time, but it's less than 50% accurate for grabbing movement activities and times.
Elizabeth Sizemore 763
Sunday, March 9, 2025
Update. Loading issues seem resolved. Keeping my rating at one star until additional wearables or data are supported. I still get zero credit for any sleep that is synced to Google fit. I've sent support actual sleep data logs synced to google fit from multiple types of devices, and support teams can't even help. They just suggest using a different device. Infuriating. Also finding a provider is not intuitive and very limited, cost estimates are often inaccurate. Edited
Jon Zimmerman 224
Tuesday, October 1, 2024
Most recent update absolutely destroyed the search feature. It used to work great, I was able to search different providers without a problem. Now, it doesn't return a result half of the time. I tested it by searching some of my current providers who I know are in-network, and they didn't even show up as a result. Certainly gives the impression that it's pay-to-play for doctors to ensure they are searchable on UHC.
Patricia Jefferson 107
Sunday, July 13, 2025
The once and only time I tried to use it after tech helped me install, when I called to replace lost card in June, found it difficult and problematic. Why does EVERYTHING!! need a password or make the password part of an individual acct #, couldn't access the products, when I did, they were out of stock. Just too difficult to get thru and find you still can't get products you need. At this stage, life should be easier, $40.00!!! it's just not worth it. keep mine.
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