Jesse Ivers 29
Monday, July 1, 2024
Plainly, this app just doesn't work. Just like their mobile site, it's garbage. None of the drop-down menus to "Select member" work, so I can't access anything because I can't select the member I want to access it for. This is no surprise to me, though, because the website has always been a mess and currently, it takes me into an infinite redirect loop when I sign in. What a disaster and a shame...it's infuriating to know the chunk we pay for insurance got blown on this.
Shomik M 12
Friday, March 1, 2024
its glitchy and slow. redirects to browser for authentication. login process is slow. several in app features dont load. Most website features are not there on the app. Its almost as if united doesn't care about the student population it insures. It's name is also weird. When you search for it on phone, typing "united" or "uhc" doesn't work. You have to remember to find "student resources". Edited
chris vance 1
Monday, February 10, 2025
I can access my insurance card, but can't login at all. Keeps giving the oops, there was an error message.
Jayakrishna Menon 23
Tuesday, August 1, 2023
This app is just useless. Signs me out every time I close the app and doesn't even have a proper login functionality apart from redirecting you to their web page. And even if you login, some times the app doesn't register the successful authentication and still shows you the login page.
A Google user 20
Wednesday, December 19, 2018
Updated review Dec 2018: Convenient app - especially having an e-copy of the insurance card and ability to check EOBs - although missing some key components: can not check benefits/benefit balance, nor access a copy of the policy brochure to check coverage details. The app is also a bit slower than I'd expect. Terrific response from technical support: a representative reached out to address difficulties I had with previous updates and worked with me to resolve the issues. Edited
UNITED HEALTHCARE SERVICES, INC.
Tuesday, October 30, 2018
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