Paul Lavender 0
Thursday, June 5, 2025
A recent update is now reporting all radiator controls have low battery levels. They don't, this is a software issue. I can now update this. If the main thermostat has low batteries, all the radiator thermostats also show low battery Edited
Legrand - Netatmo - Bticino
Friday, June 6, 2025
Hello, thank you for sharing your feedback with us, we appreciate it and will take it into account, our priority is to offer you the best user experience possible. If this message appears, you just need to change the batteries on your devices.
Kate
Netatmo customer service
Jakfie 9
Friday, February 7, 2025
The temperature axis on the left side in the room's graphs basically never fits the curve and actual temperature. It shows 20°C on the axis even though the curve, and the and also the number at the top of the page, show 21°C (as it should be). Seems to be some zoom adaptation bug. I can't understand why the devs didn't fix this already. This bug has been there since I stared using the app several years ago. Edited
Legrand - Netatmo - Bticino
Tuesday, February 11, 2025
Hello, thank you for your review, we have reported the bug to our teams. Thank you for your report and for your patience!
Kate
Netatmo customer service
A Google user 4
Friday, April 25, 2025
Still one star... not sure whom designed the ui, but out of know where it has issues joining the hotspot. no SSID. or no dns found. meanwhile I got normal routes and the APs are working normally! Edited
Legrand - Netatmo - Bticino
Wednesday, May 7, 2025
Hello, thank you for your review. I invite you to contact us on https://helpcenter.netatmo.com/hc/ and add the word "appand" in your message, we will help you resolve this situation.
Kate
Netatmo customer service
Guy Mannerings 2
Tuesday, November 12, 2024
Ever since you got bought by the new company, the app hasn't worked. It no longer says when the heating is on (gone is the big orange screen indicator), the graphs don't load at all, and the heating schedule is all the same colour (so no indicator of times when heating is off). The web version is also much worse for it. It's always been a great system and now it's suffered from this takeover. Edited
Vlado Raytchev 0
Friday, November 22, 2024
Here is an update review after one year of usage. If it works, it works well, but last weeks it's not working properly. It's heating when it shouldn't and not heating when it should. E.g. right now, I set up 24°C, the App is showing that it's heating but the radiators are cold, also manual set up doesn't work. I tried to reset everything, but no change and to by honest I'm tired up since the set up is quite painful. Edited
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