Aaron R Miller
722
Sunday, January 21, 2024
I heard online you could load funds on this app with a credit card, which is not the case. Trying to cancel service was VERY difficult. I had not even loaded funds or made purchases, and I had to ask permission to close my account. The is a form on their site, but when I did that I was told I had to do it via email. It took five emails to finally get closed. Total nightmare!
Joesph Green
8
Thursday, July 10, 2025
the best part was when I did everything and it told me to go gain experience and then come back. how the hell am I supposed to gain experience if you wont let me. Amazing definitely would not recommend anyone this if their starting out because its 100% not beginner friendly at all.
Plus500 Trading
Thursday, July 10, 2025
Hi Joseph! We are sorry to hear that you couldn't start trading with us. However, as a regulated company, we are required to assess your identity, employment status and financial details. Based on the provided information, an application can be rejected. You are welcome to contact us for more assistance at https://us.plus500.com/support.
Serge
19
Thursday, July 3, 2025
the time frame on the in time stocks are not correct with all other apps this one is off by alot I was trading gold and had to sell all and wasn't able to continue high ranked trade deals I made almost 300 dollars if not more and lost some im not sure how I can take this to court for wasted time and what I signed off on while downloading and applying for the app but make sure yall read that stuff over twice I took the max funds out of my account to go trade on mt5 with a good broker
Plus500 Trading
Tuesday, July 8, 2025
We're sorry to hear about your experience, Serge. Please note that trading involves risks and timing discrepancies may occur across platforms. We recommend reviewing the app's terms and reaching out to our support team for assistance. We're here to help clarify any concerns you may have.
David Garrison
28
Friday, May 23, 2025
help me please o my God. This app has stolen way over $600 dollars of mine. I tried to ask for help and it's AI refusees to speak to me. there isn't a phone number. no email address. my whole life is abour to be over if I can't get back the $680 I accidentally withdraw or deposited yesterday. I don't know which one sends back to my account. I tried both and it took double the money. I'm hoping this review will spark them you replay for help. this app seems really cool. I've lost.
Plus500 Trading
Tuesday, May 27, 2025
Hi David, your withdrawal request was settled. Please update your review. For more details, feel free to contact me at
[email protected]. Plus500 is a global multi-asset fintech group. We offer 24/7 customer support with no AI or bots. We have a contact form, not an email address, considering we have thousands of requests.
P Davis
75
Friday, May 30, 2025
I've been using the app for awhile now and while it has it's minor flaws and could be better, I havent really experienced none of the issues I see other complaining about. Any issues I've had have been because I didn't know how to properly use the app or wasn't aware of a certain rule or how futures trading worked. I've been able to deposit money, make money, withdraw and receive my money in few minutes with no issues.
Plus500 Trading
Monday, June 2, 2025
Thank you for choosing our app, Davis! We’d love to know how we can better meet your expectations and improve your experience to earn a higher rating.
Your feedback is invaluable—thank you in advance!
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