Hansdieter Gewitsch 6
Wednesday, October 12, 2022
I work for a repo company and gold star is 1 of 4, GPS apps that I use and out of all the GPS apps that I use gold star ranks number one with features updates accuracy and loading.. I honestly wish I only had to use gold star because if the GPS is hooked up correctly in the car I can track the vehicle anywhere at any time. The only problem I have it's sometimes it takes a long time to update but it's gotten a lot better
A Google user 21
Thursday, March 12, 2020
After the update the app does auto updates on your unit status and location like 80% less. So unless you are manually doing locates constantly you have pretty much no history of where the unit has been. You used to get about 20 auto locates a day as well as drive reports and stop reports.. which left you with a good history of the unit if needed without having to manually locate the unit constantly. And aside from that the app does throw several errors and fail to locate my units quite often. Edited
Spireon
Thursday, March 19, 2020
Hi David - we apologize for the challenges you are having with our application. Some of the app issues you describe don't sound quite right and we would encourage you to reach out to Customer Support so we can assist -
[email protected]
A Google user
12
Wednesday, October 9, 2019
This app sucks...will be going to different company if this does not change rather quickly..no satellite view..just plain sucks..should have zero stars.....this app still does not tell us if the vehicle is moving or stopped..you have no idea if it's on the go or not...its still a poor app..you have to refresh it a dozen times then it catches up to where the car actually is...not satisfied at all Edited
Spireon
Friday, September 27, 2019
Hi Tony - we've made updates to the application and encourage you to download the new version. Please contact customer support if you continue to have issues -
[email protected] - thank you.
A Google user
7
Monday, September 30, 2019
The Google maps update and the satellite view is amazing. I just wish the "ok" option wasn't needed. I speak if the "ok" that I have to click on to update the location. Every second counts when you're chasing after a repo. Thank you so much for the 2 updates though, made a world of difference. Edited
Spireon
Friday, September 27, 2019
Hi Frank - we have updated the application (v1.0.3) and improved the experience. If you are still having issues, please contact our customer support team so that we can assist with anything outstanding -
[email protected] - thank you
Eric Jobe 4
Wednesday, May 15, 2024
Complete crooks! Terrible communication. Spent over $5k with this company and they deleted my devices. I was unable to reactivate them because I went over the "90 day" renewal time by 4 days! They're easy to get in touch with if you want to buy products but ghosts when you need help! They told me they couldn't do anything. Well.. they lie these devices are controlled and activated by IMEI (same identifications as a cell phone) its the equivalent of "we can't activate your old phone".. Edited
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