Tonya 124
Thursday, April 20, 2023
Can't log in , something is wrong with the site it doesn't recognize me won't even let me reset password, was bad enough I didn't receive april 2023 beautyfix box, that's what I was trying to check on to see if any updates on when they would be restocked, so I don't know why I bother subscribing if I don't even know if they will have enough for all there loyal customers 1st time since I have been a member that this happened I joined February 2022. I hope they fix whatever is going on,
Taylor Hunt 26
Tuesday, May 7, 2024
Go to Ulta or Sephora. I signed up for a subscription for Every 2 Months and they charged me on 04/27 and 05/07 claiming that was two months a part. The customer service is useless and just kept arguing that Every 2 Months means you're charged two months in a row, skip a month, then charged two months in a row again. I had one agent leave the conversation when I asked to cancel the order and submit a refund.
Josh B 0
Thursday, May 22, 2025
checkout process is confusing (not sure if the app is as my worse than the website though)
THG (The Hut Group)
Thursday, May 22, 2025
That doesn't sound right! Can you give us more information at https://www.dermstore.com/help-centre.list so that we can investigate.
Beth Bowers Fitzgerald 0
Tuesday, June 3, 2025
Website is convenient and has great coupons on the best brands!
THG (The Hut Group)
Wednesday, June 4, 2025
It means so much to hear that—thank you!
debora schum 4
Tuesday, April 15, 2025
Wide selection of products and app is easy to navigate and make purchases
THG (The Hut Group)
Wednesday, April 16, 2025
Your review is greatly appreciated.
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