Tom Scott 15
Friday, May 23, 2025
really like this app and the products it's used for. although recently I haven't been able to enable event notifications when tapping the settings cog in the notification menu. going further into the settings specific to the camera and the notifications are "on" but I don't get them.
SponjePlayz 23
Saturday, November 30, 2024
Waiting 10 seconds just to see the stream of EACH camera is beyond frustrating, ESPECIALLY in an emergency situation where you need to see what's going on at home (the entire purpose of this app) The biggest problem I've had yet, is being disconnected from the cameras after watching the stream, and then closing the app. I then have no access to the cameras AT ALL after going back in, "Connection failed" every time, and no way to fix it other than to leave it for a minute. Horrible app.. 3/10
TP-LINK SYSTEMS INC.
Monday, December 2, 2024
Hi! Sorry to learn that you have an issue with the loading. Can you contact us at
[email protected] with the information of your TP-Link ID, and the expiration timestamp(if you can recall). Our support team will help you review the login activity on the server end.
Diego Torres 6
Thursday, June 12, 2025
this new upgrade degrades the UX to see the history playback, before each preview had icons with colors to distinguish the kind od event, now not, therefore it's harder to filter the event I want to see and remains the same where the most of the time the cameras show errors like failed to connect in spite of having good internet connection for cameras and the Vigi App, wether you have wifi or Ethernet, you will get unexpected connection errors and Vigi Support doesn't explain the reason Edited
TP-LINK SYSTEMS INC.
Wednesday, June 18, 2025
Hello! We truly value your feedback on the VIGI App. For assistance, you can email us at
[email protected] or use the Service Center in the app. Please include a detailed description of your issue to help us assist you more effectively. Thank you, and we’ll do our best to resolve your concerns promptly.
Jithin Joseph 1
Monday, June 16, 2025
Need to improve More. 1. App should be compatible with all devices Like android box laptop etc... incase of laptop inmac, app open like a tablet not optimised for lap. 2. when go for All channel reviews in android box it shows like delays & pause issues in screen. 3. when we go for preview mode, The screen of the device should be filled, but in mac, or Android box it is taking a big space for border, that reduces the size of preview display.
TP-LINK SYSTEMS INC.
Wednesday, June 18, 2025
Hello! We truly value your feedback on the VIGI App. For assistance, you can email us at
[email protected] or use the Service Center in the app. Please include a detailed description of your issue to help us assist you more effectively. Thank you, and we’ll do our best to resolve your concerns promptly!
Kranthi Kumar 3
Sunday, May 4, 2025
The app performs exceptionally well and stands out from other security systems. It is significantly ahead of the competition in terms of features and reliability. However, I have a few suggestions for improvement: Please consider adding a dark theme for better usability, especially in low-light environments It would be helpful to have an option to view recordings in descending order, in addition to the current ascending view. the system as a whole outperforms other brands like Dahua or hikvision
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