Anthony Ranallo 86
Sunday, July 13, 2025
Deco hardware is fine, but the app makes it unacceptable. It is generally slow, but more importantly there is a fundamental issue with how it interacts with the router/APs. If I use the app to perform more than a few actions at a time, the router itself will completely crash and cause a hard reboot of the entire network. The only reliable option is never using the app, which is absolutely ridiculous. Edited
TP-LINK SYSTEMS INC.
Monday, June 3, 2024
Sorry for the inconvenience, I hope you can send feedback email from "Support Center->Other->"Select Any Question"->No,I need more help->Email Us" ，then describe your problem or upload screenshot, and check the option "Add System Logs(Optional)" to help us debug for you.
Chris Rupp 87
Monday, April 21, 2025
App used to display upload/download rates. Now it doesn't; it just displays '--' where it's supposed to show these. App doesn't have bandwidth usage over time. App is supposed to give me weekly and monthly reports. Instead, it gives me NOTIFICATIONS that such reports are 'available', but then when I click the notifications and poke around in the app itself, such reports don't show/exist. I'm in the spot where they're SUPPOSED to show, I have the reports turned on / enabled, but there's a bug.
Kenny Farnsworth 48
Monday, January 27, 2025
As most people have stated the app is slow, clunky and nearly useless. I have tried it on multiple devices to see if it's just a compatibly issue with my phone but no, it's not. Here is an example of what im talking about. I'm connected to my network and have Internet access but according to the deco app, nothing is online. Edited
Brett Gehlhausen 74
Friday, September 6, 2024
It's ok. I would like to see more of a knowledge database that links to certain terms for novice or amateurs alike when it comes to your home network. Just an example - what is NAT Fowarding and how to set up in correlation to TP Link Deco Model #.....users. Anyone can search the internet, but it would be better to have it right there in the app along with what TP Link recommends. Other than that, very useful and all-in-all, user friendly.
M Rahman 11
Wednesday, November 6, 2024
The app performs well, but I've encountered issues where it needed to be force-closed multiple times. I'm uncertain if this is due to a problem with my router or if it's an app-related issue. Additionally, it doesn’t seem to have a feature for displaying devices assigned to specific networks, which makes it challenging to manage connected devices by network. This limitation impacts overall usability and organization. All devices shows under the main network. Edited
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