Appalachian Power
Appalachian Power
Appalachian Power
Everyone
American Electric Power
Pay your bill, report an outage & more with the Appalachian Power mobile app


Average Rating

3.9


Number of Ratings

754


Number of Downloads

100K+


Contains Ads

False


In-App Purchases

False


Install Fee

Free


More Info

Details

About Appalachian Power

Welcome to a better way to manage your account with our customer mobile app. You can view and pay your bill, report an outage, check outage status, manage your accounts, view billing history, and more! Use the "Remember me" feature to make login a breeze. Everything is now at the touch of ... read more

Permissions Required

Summary

Total Permissions

13

Total Categories

5

Highest Risk

8

Average Risk

4

Counts

3

6

4

0

Rating Details





User Reviews

Cody Lanier Cody Lanier
5
Tuesday, July 1, 2025

Might as well remove the outage feature. If they even bother to update it it's usually wrong anyways. They raise the prices every year and the service gets worse.

camelson camelson
16
Monday, February 3, 2025

12/ 24. Well thanks for all the reviews. Was going to add this app. But I think I'll stick to the web. It has always worked. Only my Samsung won't save anything like users names or passwords for what ever reason.i don't save pass words anyways Js. This is why there's only one star. Update.. 2/25. Got new phone, Samsung sucks. Still with the web version. I have no problem signing into it. Edited

John F John F
90
Monday, May 10, 2021

It would be nice to have current readings since we now have smart meters. I'd like to see the daily usage and a daily figure of what my usage is costing me. This can easily be done and other utility providers are providing that service. The power company can see my meter from their home office but I can't see my meter from the app. Thats not smart.

Mel R Mel R
57
Friday, January 15, 2021

It consistently says "Oops! Something went wrong on our end, please try again." I have redownloaded, checked for app updates. I went to pay for part of my bill, and it took the whole price even after typing in the payment amount I wanted to pay and select pay.

crossnthistle crossnthistle
35
Friday, October 9, 2020

It used to work really well. Not any more! Any time I try to sign in, it says, "Oops! Something went wrong on our end" No batter how many times I retry or wait and try to open and sign in, it just doesn't work.

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