tina mcmahon 0
Wednesday, June 19, 2024
unable to access this app. it says password is incorrect. Although I was able to retrieve the password, it would not allow me to use it or change it.
A Google user 12
Friday, January 4, 2019
This new update completely broke the app. It won't let me log in, says that it can't find my account by using address account number or even by scanning the meter.
American Electric Power
Tuesday, April 23, 2019
We regret any inconvenience you have experienced. Please send an email with your contact information to
[email protected] and someone will reach out to assist you.
Arti 8
Wednesday, October 21, 2020
It use to work great now all I get is "oops something went wrong on our end" well if something went wrong on your end then fix it. I'm obviously not the only person having the same issue.
Laurel Lindblom 0
Sunday, April 20, 2025
Not usable! We don't pay AEP directly so I don't have an account!
Cristian Cristianson 0
Friday, January 24, 2025
Useless... ignoring my logon credentials (that it already validated just a few minutes ago).
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