Andre Villeneuve 12
Tuesday, May 20, 2025
The app offers a convenient service but one thing makes it intolerable. Single rides are expensive, so I got the $25 day pass. Expensive, but at last you're covered for the day right? Wrong. You only get 30-minute rides included. After that it's still $0.38 a minute! So you can never get a bike, ride and relax. You ALWAYS have to have your eyes on the clock. After 20 minutes, you're looking for the next parking station to end your trip & start another one, which ruins the experience.
Jacqalin Keeling 4
Friday, June 21, 2024
I appreciate the interface and customer support, my main issue is that I am unable to report specifics about bike issues when I press the "repair" button on the dock. The in-app experience provides a window to write about it briefly before glitching, leaving me with generic feedback responses like customer satisfaction, bike availability, etc. I used to be able to do this and it doesn't work anymore.
A Google user 4
Wednesday, March 20, 2019
A weird exit prompt whenever I hit the back button? What's up with that? There still appears to be no way to use my phone's NFC instead of a plastic key to check out a bike and still no integration with Google Maps or Now. It still looks and performs like a very poorly ported iPhone app done by someone who had no clue how to write specifically for Android. Also, where is the Bike Angel map? Please do this better!
Lyft, Inc.
Friday, March 18, 2016
Hi JoAnn, thanks for the feedback. You are able to log in with the latest version to see summary stats, please take it for a spin!
In this version, we cleaned up some of the app weirdness. The exit dialog will be gone in the next version.
NFC -- agreed, super cool feature. One for the longer-term road map...
Carl Bentata Gryting 5
Saturday, April 24, 2021
Absolute garbage. #1 Most Terrible app since revamp. Mind-numbing clutter. The app intends to drive you insane. You can't click docks in a destination zone to see what racks are available at a glance without all other racks disappearing and resetting your location. Nearly impossible to operate without spending 10x the overhead as the previous app version. This development team clearly has NO testing and feedback teams. Edited
A Google user
3
Friday, October 5, 2018
(UPDATE) The electric bikes! Oh boy... Excellent... Wanna more in the streets please, will make everything almost perfect! I think is a pretty good well done city bike system. I would like to have an option for fastest route on the navigation app and not only the one with bike lanes. I guess I will be using Google maps for the moment. Edited
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