Rex T 34
Friday, October 22, 2021
Absolute dumpster fire of an app and UI. When you add something to the basket to order, it just sometimes decides not to go there automatically. It makes you enter your phone# and order location every time and when you update info it says "processing order" even though its just taking 10sec to add said phone#. Sometimes it says there was an error and it couldn't add the item to the basket, but when it finally goes to the basket, there are multiple items. Stuck using it at work. 0 stars. Edited
Topher Hughes 20
Wednesday, July 7, 2021
Sometimes adding an item just doesn't do anything. I can't cancel an order, for example if it's incorrect. I tried to remove an item by swiping it, but that just crashed the app. There's not enough room to provide notes. Sometimes it just doesn't launch and freezes on the splash screen, I had to completely reboot my phone for it to work again. Edited
Teddy Little 15
Tuesday, December 14, 2021
The app over all is terrible. It's consistently either down or they are "working on an issue". They never tell you when they're servers down or when they are planning to shut them down, untill you try getting something. Moreover the barcode feature constantly disappeares or it just straight up doesn't work, saying that it couldn't scan the item. I don't get how an app that's supposed to help people get food fast and conveniently, is so poorly made, might as well buy the item at the cash register Edited
A Google user 11
Thursday, July 25, 2019
So far, I'm not having any issues with the app. It seems to be fairly intuitive, and once you enter your billing information, placing an order is fairly quick and easy. One thing to note; it appeared the app was "double billing" my debit card for each order I placed. I contacted the apps' support team and they said it was the result of the "pre-authorization" process to verify the funds were available, and that the additional "pending charge" would go away in a couple of days. Not unusual.
Joel Trunick 10
Monday, January 10, 2022
Horrible usability. 1. Insists on Google pay checkout even if free order. 2. Makes you enter phone number every time. Autocomplete doesn't work correctly. Accept doesn't work, and the keyboard hides the continue button so you have to close the keyboard to find the button. 3. Doesn't keep defaults. Have to enter location every time. I never order vegetarian but that's the default, have to change it every time. Pay me to do your UX, seriously.
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