chris 1024 18
Monday, July 7, 2025
Suggestion: Currently the payment preview page looks similar with the payment successful page. For 2 times I showed the 'payment preview' page with a Let's Go button to hawker store owner, thinking that I have paid in the app but in fact have not clicked the Let's Go button. It would be useful if the payment preview page have more visual features to alert user that payment has not been paid but that is just the preview.
DBS Bank Ltd
Monday, July 7, 2025
Our apologies for the inconvenience caused. The bank strives to provide the best possible experience to all our customers, and we regret that we were not able to meet your needs. We truly appreciate that you have shared your feedback with us. Thank you.
Anzac Chew 4
Friday, July 18, 2025
The most lousy Apps. I can't even delete it despite it's nonsense. When I tries to close it, after entering the pin provided, was asked to give reason which cannot be given at all. In the end, I had chose to uninstall the Apps once & for all, but my DBS Digibank still displayed I got PayLah. DBS is just giving rubbish.
DBS Bank Ltd
Friday, July 18, 2025
We apologise for this inconvenience. Kindly email us at
[email protected] with your full name, contact number and screenshot of your review for reference. We'll relay this to the relevant team. Thanks!
Jin 8
Thursday, June 5, 2025
can't close the wallet from the app even though the button is there. Bug seems prevalent based on simple online searches. tried reinstalling but it did not work. UPDATE: asked me to send 2 emails and called me, asked me some questions and ended up saying I have to head down to the branch to close the account. what a joke. Edited
DBS Bank Ltd
Monday, May 19, 2025
Hi Jin, good morning! We received your email; however, there's no mobile number indicated. Can you drop us another email with your current contact number so we may arrange for a call? Thank you.
D Q 2
Tuesday, May 27, 2025
"Sorry. This service isn't available right now. Please try again later" This error kept on appearing regardless of countless uninstalling/installing of the app. It can't be access from the POSB app either.
DBS Bank Ltd
Tuesday, May 27, 2025
Sorry about that! You may email us at
[email protected] with screenshot of your review, phone specs and contact number. You may also call our hotline at 1800 111 1111 for immediate assistance.
Manoj Vim 5
Sunday, May 11, 2025
works only with local numbers. I know it's quite niche, but it should be possible to use it with a foreign number as long u have a POSB/DBD account. I can't use it when I visit SG, since linking with a prepaid card is not secure and doesn't make sense
DBS Bank Ltd
Sunday, May 11, 2025
Sorry for the inconvenience caused. We value your banking relationship with us and hope to have the opportunity to serve you better in the future. Thank you for sharing your feedback with us.
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