Snow 4 1
Wednesday, July 16, 2025
I have been trying for several days in getting my issue. Resolved where the conversations app is not forwarding any calls to my phone and I am missing a lot of business. I have been on the phone on text for the last several days and it seems that nobody can help me get this resolved in a timely matter. My customers are not being able to reach me. I am unsure of what the next step. It's supposed to be where I have tried every option that they have given to me.I hope that somebody in management.
GoDaddy Operating Company, LLC
Wednesday, July 16, 2025
We're sorry to hear about the trouble you’re having. If you haven’t already, please reach out to us at https://www.godaddy.com/help/contact-us. We’ll do our best to get this sorted out for you as quickly as possible. Thanks for your patience! - Chris
Sherry Baxley 10
Tuesday, June 17, 2025
I had Smartline before and it was sooo much better. This one freezes constantly and takes way too long for messages to get through. It is very unreliable on WiFi but I don't have caller ID if I use data. It has been an awful experience so far. Update -6/17/25 changed my password yesterday. Now can't use app at all. Customer service is trying to blame it on my browser even though it happened right after I changed my PW and I've been using the same browser the entire time Edited
GoDaddy Operating Company, LLC
Monday, October 21, 2024
Thank you for sharing your experience with us. We're truly sorry to hear about the issues you've been facing. We'd like to investigate this further to improve your experience. Please contact us at https://www.godaddy.com/help/contact-us so we can assist you promptly. - Chris
Mangekyō Instinct 4
Tuesday, April 1, 2025
As of today, the app no longer works on my phone. It just stopped working yesterday, I called customer support, and they couldn't help me to get it back working. I can't receive any of my business calls now and have to figure something else out because I do not know how long it will be for them to fix this broken app. I have always had issues with godaddy phone service since smartline app, but at least that app worked, this new app is abysmal, and they have the audacity to charge $20 a month.
GoDaddy Operating Company, LLC
Thursday, April 3, 2025
Hey, thanks for sharing your thoughts. We're sorry to hear that the app isn’t working for you. If you could reach out to us at https://www.godaddy.com/help/contact-us, we’d love to help get this sorted out for you. - Chris
Nicole Monette 4
Thursday, March 13, 2025
Fails a lot. I never get notifications that I have a message. I have to constantly refresh to get new messages. This is a business line and I miss a lot of important messages. Call customer service and it has never helped. They keep me on the line forever with the average trouble shooting and nothing gets fixed.
GoDaddy Operating Company, LLC
Saturday, March 15, 2025
We're very sorry to hear that you're experiencing these issues. If you're not getting your issue addressed through our live support teams, can you send us an email to
[email protected] with more details of what is happening along with your account number for review? Thank you. -Mike from GoDaddy
Kevin Mccarty 2
Wednesday, March 26, 2025
I've been a customer since you guys for GoDaddy smart line which worked great but now I have constantly problems with conversations. it freezes. it doesn't update me when I get a message until maybe hours later, which is not great when you're running your business. the app won't let me call out to all customers The concept of the app is great in theory. just make it work the way it's supposed to work
GoDaddy Operating Company, LLC
Saturday, March 29, 2025
We're sorry to hear that you're having issues with the Conversations app. Can you please send us an email with more specific details of the problems you're having? We'd like to take a deeper look at what is happening. You can reach us at
[email protected]. Thank you. -Mike from GoDaddy
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