A Google user 13
Friday, March 28, 2025
USELESS APP. this app is riddled with bugs. it has communication issues. I've tried to use it two dozen times and can rarely get it to progress beyond taking the photos of my ID. when it does progress, I get to the selfie and it won't progress any further. IT is zero help. they just tell you they can't help you other than providing you with some tips for scanning your photo which they acknowledge isn't the issue. Edited
Rich Ghattas 7
Monday, March 3, 2025
Fails to leverage camera in a way where it can use any kind of focus or switch lenses to snap a close up blur free photograph of your ID. Simply put it does not work. One would have thought it would be tested throroughly on phones before release. App is unusable until the ability to leverage phone cameras properly is fixed. Oh and the app is excruciatingly slow to load. Try releasing a better product. Edited
Keith Lawson 5
Saturday, August 9, 2025
Cannot get past the front photo. When you try to take a picture of the back it is "blurry" "too close" "too far" "not straight".... It should be able to scan the barcode on the back like literally hundreds of other apps and pull up a duplicate of the ID. Waste of time and tax money. I waited a month and tried again. 24 cycles of failed attempts and got it to accept the front and back four times. It still said "Sorry, your mobile ID has not been activated". Edited
James Fulgham 2
Friday, July 11, 2025
I tried using this app for 2 days. Every time I try to take a picture of my license, the app crashes. I have tried this at least a dozen times and it crashed every single time. currently all it's good for is taking up valuable memory resources.
Terence Haley 3
Sunday, March 30, 2025
Same result as everyone else. gets to the point where you scan your face, and then just the vague "something went wrong". just use Google wallet integration and be done with it. Just like Arkansas to spend money where it doesn't have to be spent.
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