Abdullah Arab 2
Tuesday, May 13, 2025
Never again! I ordered a bed from this app, and it was missing parts. Customer service opened a ticket, then closed it without even checking!
Inter IKEA Systems B.V
Thursday, May 15, 2025
Hello , we are sorry to hear that !
please contact us via the following email so we can assist you and do the needful
[email protected] , Thank you
Ola 6
Thursday, February 15, 2024
Unhelpful Customer Service. It's been frustrating trying to resolve order issues. Aside from the technical issues with the website, an order arrived with a missing part. A case was opened, and they closed the case without resolving the issue. Now I have an item that I can not use. As a first-time customer, the experience has not been great. Edited
Mifzaal Tungekar 23
Friday, May 8, 2020
Extremely poor service. I ordered through the App On 6th April, until now they have not delivered the items. It was supposed to be delivered on 20th April then after i complained they sent me an email saying it is confirmed to be delivered on 2nd May, but did not come. After complaining again, I got a call from customer service saying that the delivery will take another 2 weeks without a confirmed date as they have some issue with the delivery guys and asked me to come collect it myself.
MMI 30
Saturday, May 9, 2020
I don't know if they deliberately put it like this or its a lack of a basic feature in the app, the sorting feature is unavailable. "Sort by price" " Sort by Relevance" " Sort by Discount" "Sort by new arrival"....there no sorting which makes the app really difficult to use.
Toni marko 33
Thursday, June 4, 2020
I have been waiting for more than two months and my order hasn't been delivered yet. I sent many emails, but only automatic replies. No way to cancel the order. Phone call is charged very expensive due to waiting for hours. They should return my money, if they don't want to process my order. Be careful, they steal our money. Google should ban this app Edited
Inter IKEA Systems B.V
Sunday, June 21, 2020
Hi, we would love to hear about your experience to improve ourselves in serving you better. Please accept our sincere apology for the delay . Kindly send an email with your (order number ) to
[email protected]. We'll get in touch with you to solve your issue that you're facing. We are always here to help. We apologize for . Thank you
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