Richard Nicholson 8
Sunday, May 4, 2025
The app is pretty much unusable. It's still missing Central England from the filters, despite this supposedly have been fixed. You can't search for 'near me', and there is no map to plan your visits. I searched for a garden by name, and it told me "no results", yet browsing through the list there it was. I gave it 2* rather than 1* because my activation code worked 😏 It could have so much more functionality - come on developers, make this a decent app!
Immediate Media Co
Friday, May 23, 2025
Hi Richard, thanks for your honest feedback — we're sorry to hear the app isn’t meeting expectations. We're aware of the issues you mentioned and are working to improve search, filters, and map features. We appreciate your patience and are committed to making the app better with each update.
DA Angela & Dave 3
Thursday, May 15, 2025
Desperately needs a MAP, or 'Near Me n Miles' Filter. Without that, I'm reduced to using 'Counties' & a lot of guesswork! You have chosen 11 Regions, but apparently we live in none of them: Chesterfield - you try it! Otherwise, the app has limited ambitions, but works well. Very handy to have the virtual card, particularly because it can be added to the Google wallet without drama.
Immediate Media Co
Tuesday, July 15, 2025
EDIT -Exciting update! Our app now includes a brand-new Map feature to enhance your experience. Log in today and explore what's new!
Fiona Barlow 9
Wednesday, April 30, 2025
As other reviewers have mentioned, the Activate button doesn't work to add your digital card. Hope this will be fixed soon. Also a proper map view of the gardens would be helpful. EDIT: developers have replied to my review but the digital card activation still doesn't work! You enter the code, press the activate button and it just sits there with the little circle going round and round indefinitely! Edited
Immediate Media Co
Wednesday, April 30, 2025
Hi, thank you for your feedback. Our app offers search by garden name, county, 11 regions, and other filters. We appreciate your suggestion and will consider it for future improvements.
Kester Harris 6
Friday, April 11, 2025
I have an Activation Code, but the button in the app does not respond. Presumably someone will fix this quickly. But the features in the app appear to be very limited: it offers just a few filters which might be useful for some people (not me). I was hoping for a map view showing all the gardens, but all it does is to open a map showing the one, selected garden. As it is currently, this app is not much use to me, except for having a copy of my 2-for-1 card with me. Disappointing.
Immediate Media Co
Wednesday, April 30, 2025
Hi Kester, thanks for your feedback, and we're sorry for the trouble. The activation issue has now been fixed, so things should work if you try again. We understand that a full map view and more filters would be really useful—these are on our radar for future updates. We appreciate your patience as we improve the app! 🌿
Anett Bay 2
Saturday, May 3, 2025
I haven't read any reviews before downloading. Digital card works okay. I automatically thought it would know more than the booklet. Immediately, I was looking for an interactive map which doesn't exist. I'm thinking of deleting the app because with no map I don't really see the point of it.
Immediate Media Co
Tuesday, July 15, 2025
EDIT: "Exciting update! Our app now includes a brand-new Map feature to enhance your experience. Log in today and explore what's new!"
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