Jalaj Agarwal 103
Friday, July 11, 2025
My app has been blocked, absolutely no help from their customer helpline. You can't add money less than 2000 via debit card. Their fkyc agent forced me into buying the ₹999 insurance saying that it is mandatory to purchase this insurance in order to open the 811 account. Not recommended to anyone who cares about their money. Please avoid their service and look for some other alternatives. Trust me if I could rate them negative stars I would. PLEASE AVOID KOTAK MAHINDRA BANK
Kotak Mahindra Bank Ltd.
Friday, July 11, 2025
We're here for you, and committed to fixing whatever the issue is. Can you please share more? Like the exact error message, your CRN, the device model and OS version on it? Write to
[email protected] and we'll get our tech folks on it pronto. ^Team Kotak
Leo Harvin Niccols 2,094
Friday, July 4, 2025
The UI is simply Amazing! Makes you wanting to open the app often, even though you will have nothing banking related to do. But, I had few hiccups with the service, they charged me 588 for a Debit card which I have told them to cancel. They later refunded me the amount, but I am not completely happy with the experience. Apart from that, everything is very good looking and functional.
Kotak Mahindra Bank Ltd.
Friday, July 4, 2025
Hi! We are sorry to know that you are facing some issues. We want to make things right here. Please drop us an email at
[email protected] elaborating on the concern and your CRN or contact details. We assure you that we shall do whatever it takes to fix this. ^Team Kotak
MDRAZA Peera 9
Saturday, July 19, 2025
Very disappointed with Kotak Bank app. I requested a cheque book on 02-06-2025 and got SMS confirmation. Customer care also confirmed it. But after 10 days, they said no request was received. No cancellation message, no update, nothing. This is poor service and miscommunication. If a request is cancelled or not processed, the customer should be informed. Very unreliable for a bank that handles important financial services.
Kotak Mahindra Bank Ltd.
Saturday, July 19, 2025
Hi! We are sorry to know that you are facing some issues. We want to make things right here. Please drop us an email at
[email protected] elaborating on the concern and your CRN or contact details. We assure you that we shall do whatever it takes to fix this. ^Team Kotak
Ram Ram 3,937
Tuesday, July 8, 2025
Digital, Hassle free, Convenient account opening process. The best past of Kotak 811 is that if you don't want a physical debit card then there is an option of a virtual debit card which comes free of cost. Additionally, no charges on non-maintaining average monthly balance plus zero balance savings account. One thing that could be improved is that issuing a virtual debit card as soon as possible..
Kotak Mahindra Bank Ltd.
Tuesday, July 8, 2025
Hi! Thank you for giving us a perfect rating. It is our delight to hear such positive words and its always a pleasure to serve our valued customers. Please explore more products at www.kotak.com and recommend us to your friends or family. ^Team Kotak
Rahul Ujawane 243
Friday, July 18, 2025
I am writing to express my deep dissatisfaction with the Kotak mobile banking app. For the past 15 days, I have consistently faced issues while trying to access the app. In almost 99% of the attempts, the app fails to open and either shows a "Request Timed Out" or "Bank Server Error" message. It is highly concerning that a banking application—on which customers rely for critical transactions—is so unreliable. Despite multiple attempts, I am often unable to complete basic functions.
Kotak Mahindra Bank Ltd.
Friday, July 18, 2025
Hi! We're here for you, and committed to fixing whatever the issue is. Can you please share more? Like the exact error message, your CRN, the device model and OS version on it? Write to
[email protected] and we'll get our tech folks on it right away. ^Team Kotak
more reviews