Muhammad Farooq 0
Monday, June 30, 2025
I opened new business in UAE, and having business account with Mashreq bank. I HAVE SECURITY CONCERNS IN THIS APP. 1. After leaving app it should be logged out automatically or within a short interval. 2. You can't EXIT from the app, unless close it manually. Will be happy to give 5-STARS after these issues fixed.
Mashreq
Tuesday, July 1, 2025
Dear Muhammad,
We are sorry to hear that you are encountering issues. We would like to know more about your experience. Please write to us through our Mashreq Online Contact Us page under Mobile and Online Banking: https://www.mashreq.com/en/uae/customer-care/complaints/.
Regards,
Mashreq
Irfan Fruitwala 0
Thursday, July 17, 2025
Worst Application for Bussiness User I have never seen such application with any bank. Mashreq other applications are good but this bussiness application is very difficult. if you login there is no option for payment. you need to logout again and login with pay option better scrap this application.
Mashreq
Thursday, July 17, 2025
Dear Irfan,
We are sorry to hear about your experience with us. To better understand the issue, please write to us through our Mashreq Online Contact Us page under Mobile and Online Banking: https://www.mashreq.com/en/uae/customer-care/complaints/
Regards,
Mashreq
Hamza 1
Sunday, July 13, 2025
you are requesting me to reset your password and at the same time the password reset request is not successful you reply that you will proceed with the rest request and someone will contact me within 1 working day but this information is fake ( three requests submitted already to reset the password in the past few days but until now none contacted me 😔😔 Why hall I have to visit your branch for each simple request or simple action like password reset !!
Mashreq
Monday, July 14, 2025
Dear Hamza,
We apologize for any inconvenience you may have experienced and would appreciate if you could provide us with further details. To do so, please reach out to us using our Mashreq Online contact us page at https://www.mashreq.com/en/uae/customer-care/complaints. Thank you for your cooperation. Regards,
Mashreq
Ankur Agarwal 6
Friday, November 29, 2024
Extremely Slow and Buggy. most of the times throws error saying something went wrong when making a transfer , logging in or event adding a beneficiary. if you manage to get past this then choosing a purpose of transfer will never come as the logo keeps moving to make sure you are not able to transfer any money from the app even if you want to. 😂 pls fix dev team.
Mashreq
Friday, November 29, 2024
Dear Ankur,
We are sorry to hear about your experience with us. For further assistance, please connect with our 24/7 Support team via the Mashreq App’s Chatbot. Alternatively, you may reach out through our Mashreq Online Contact Us page under Mobile and Online Banking: https://www.mashreq.com/en/uae/customer-care/complaints/.
Regards,
Mashreq
Mayur Mukherjee 1
Sunday, February 23, 2025
KYC update takes weeks, meanwhile previous Business owner continues to have access interim (x number of possible security issues!). Whats worse is representatives keep asking for re-applying KYC which requires OTP sent to previous owner! Significantly lacking in quality of service and speed of service.
Mashreq
Sunday, February 23, 2025
Dear Mayur Mukherjee, We apologize for the inconvenience caused. For further assistance, please connect with our 24/7 Support team via the Mashreq App’s Chatbot. Alternatively, you may reach out through our Mashreq Online Contact Us page under Mobile and Online Banking: https://www.mashreq.com/en/uae/customer-care/complaints/. Regards, Mashreq
more reviews