Meshia Addis 45
Wednesday, February 8, 2023
Well my husband and I can't get into our account!!! It keeps saying that the username and password are wrong!! And it's almost frustrating enough to never use Deepblue debit ever again!!! It's ridiculous really!!! Like most people....we really don't have time to try to get our info when we need it, especially if we keep going through the same challenges EVERY SINGLE TIME
NetSpend
Wednesday, February 8, 2023
Sorry for the trouble you are experiencing with our app. For further assistance, please email us at
[email protected].
Sabine Hue De Laroque 32
Wednesday, February 23, 2022
Sadly to saynot very impressed. Trying to move some money since 2 days. Holding my money hostage. Can't move it to Savings, or Bank Transfer. Tried several things and always end up at the account page. 🙃 What is going to happen if you have to pay bills. Not good. This needs to be fixed asap. It is not your money. Expected better. Maybe have to take it and put it where I have access too when I need it. Never mess with peoples money. I am a Manager with Liberty Tax. Had no problems getting in. Edited
NetSpend
Thursday, February 24, 2022
Sorry for the trouble you are experiencing with our app. For further assistance, please email us at
[email protected].
Cooper Stratton 28
Thursday, February 3, 2022
SOLUTION!!!! Nothing happens after login page. If you signed up for the Alerts, you'll get a message you have received your money. I called my agent and he told me I can send the money on Deep Blue to my NetSpend card from last year, my bank account, remove card money at my bank and deposit to account, or my CashApp. Don't see the reason for the new card when NetSpend card has relatively or few issues. Edited
NetSpend
Thursday, February 3, 2022
Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at
[email protected]. Thank you.
Stephen Anderson 0
Monday, January 20, 2025
'm never using this card service anything anymore I'm going to leave your such a bad review I hope nobody ever using this service this is so messed up they're telling me I have to wait four days to get my card activated to be able to use my funds I took a loan because I needed the funds immediately the place told me that all I had to do was wait an hour and the funds will be deposited on the car on the brochure it doesn't say I have to wait 4 business days or anything I'm very very disappointe
Juan Pablo Garcia Ruperti 13
Tuesday, November 29, 2022
Terrible, they charge a monthly fee for having a debit card, you can only transfer 300 dolars at a time, you can not use out of the country just simply don't get. First transfer was 300, now it is allowing me to transfer 198.05. Again avoid deepblue Edited
NetSpend
Monday, November 28, 2022
That doesn't sound right. We are happy to speak with you about using your card. Email us at
[email protected]. Thank you for leaving a review for our mobile app.
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