L G 2
Friday, June 20, 2025
It's an ok app. If my work didn't make me use it. It wouldn't be something I'd use willingly. There's no way to sign in other than using a full password. i'd like to be able to sign in quicker by using a sequence of numbers instead..also, I wish they had a password viewing option in case you make a mistake then don't have to start all over again, it can be annoying.
erich miller 64
Tuesday, July 21, 2020
The app is ok, works well and has an easy to navigate menu and just about all the services you'd expect from any bank.... Terrible customer service, not even considered a real bank by many, many, other companies or banks or apps and will not work for almost anything other than simple in-store, or online, product purchases. And with the fees these guys charge and awful customer service I can see no reason to even consider using them. .
NetSpend
Tuesday, July 21, 2020
Thank for the feedback. If you would like to speak with us about your experience, please email
[email protected].
Kayla York 91
Monday, May 3, 2021
when i attempt opening this app, it won't allow me to sign-in to my account due to error.... so i check on my browser.... there have been several (& i mean SEVERAL..) $0.75 charges to my account for absolutely NO reason. i've considered multiple things but there just isn't a reason for the charges. at first i thought there may be a monthly fee to keep it open, if you aren't using it so often... but there are more than one $0.75 charge per month. as of now, i just can't suggest this app/account.
NetSpend
Monday, May 3, 2021
We are happy to review your transaction history with you. Please email us at
[email protected]. Thank you.
Pretty Girlz 15
Friday, June 28, 2024
Skylight is a total rip off!! Every week when my money is deposited I cannot use my funds. I call the customer service and they tell me the card is active and the restrictions are lifted but I try the to use the card again for simple purchases, but yet unsuccessful again. I wouldn't advise anyone to use the skylight for direct deposit. They charge $25 for their overdraft fee and then $5 a day just after 24 hours. It's IMPOSSIBLE to speak to someone who has clearl English. TOTAL RIP OFF!!!
A Google user 45
Friday, June 30, 2023
I have used this app for over a year. My paycheck is deposited to the NetSpend card. The ease of use and convenience of being able to check my balance is great. However, over the last week it isn't working right, and has become an inconvenience. When i open the app and sign in, it tells me that i already have an account and that i need to download the app. It does this every time. I uninstall the app and reinstall and it works. I shouldn't have to reinstall everytime i want to check my balance.
NetSpend
Thursday, July 6, 2023
Sorry for the trouble you are experiencing with our app. For further assistance, please email us at
[email protected] with details about your app version, device, and issue.
more reviews