Janet Somers 139
Sunday, September 6, 2020
Using the Brink's card made it easier to crawl out of the financial hole I was in. Deposits are early. You know when it's on your card. The $10 leaway really comes in handy and you aren't paying overdraft fees. What's on your card is what you have. Extremely quick notifications when you use the card. You have to live within your means. When the money is gone that's it until the next deposit. No check fees, overdraft fees. I've had it for 4 years and I'd never go back to a regular bank!
NetSpend
Tuesday, September 8, 2020
Thank you so much for your review! Please let us know what suggestions you have that will let us earn a 5 star rating.
Julie Jordan Brown 212
Monday, June 21, 2021
Brinks is one of the Apps I have that is easy to use and has everything in it that you would need and they are ON THE SPOT up to date with your financial holdings. You get a text message right away when money is put in or taken out of your account. The balance that they text you is always correct. I have another Big Bank account in a Credit Union and that App sucks compared to my Brinks App.
NetSpend
Monday, June 21, 2021
Thank you so much for your review!
A Google user 439
Friday, December 6, 2019
I went through a lot of banks before, a lot of prepaid cards. However nothing gives me the security and the kindness of a bank like Brinks. I highly recommend Brinks to anyone who is not only trying to cut out the middleman, and get the guarantee satisfaction and the confidence of great security for their money. The app is phenomenal and easy to work. And the text alerts are amazing.
NetSpend
Friday, December 20, 2019
We are pleased that you enjoyed the app. If there is anything we can do for you, just let us know at
[email protected]!
Have a wonderful day!
Brink's Prepaid
A Google user
370
Sunday, July 14, 2019
I regret downloading this app. I can sign in with no problems on my PC, but everytime I try to sign in the app (using the same user name and password), I get an error message that my user name/password is incorrect..tried changing password, deleting and reinstalling the app, but keep getting error message. I called customer service several times and can barely understand what they are saying..all they do us send you a link to change your password.tell you to uninstall and reinstall app,, I'm done
NetSpend
Wednesday, July 17, 2019
Sorry for the trouble you are experiencing with our app. For further assistance, please email us at
[email protected].
Brink's Prepaid
Isaiah Fontan 47
Wednesday, November 25, 2020
Mobile check load doesn't work. It crashes and kicks the user out. Reaching out to customer service they just placate like the responses here, saying to uninstall/update the app. Doesn't help, it's still broken, and Brinks doesn't seem to care. My advice would be to close the account, stop direct deposit to them. It's been a dismal experience not being able to load checks, poor customer service, and fees on EVERY transaction. Do not open at account at all. I'll be closing mine.
NetSpend
Friday, November 27, 2020
A fix was released to resolve a known issue relating to depositing checks via the mobile app. Please make sure to update the app to resolve the issue. Email us at
[email protected] if you are still experiencing issues. We apologize for the inconvenience.
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