J.T. Pond 152
Thursday, June 26, 2025
This app is almost useless.... my wife and I can't get each other's locations about 80% of the time. It either shows a location from hours ago or it just shows that it is updating the location (indefinitely). We've gone through all of the settings and still doesn't work correctly... like I said... maybe works about 20% of the time. There has got to be a better app for this purpose.
Samsung Electronics Co., Ltd.
Tuesday, July 1, 2025
We apologize for the inconvenience. Please attach a screen shot and log data to accurately confirm the issue. We will strive to provide a better service. Thank you.
(* Shortcut link to send error : https://vo.la/RDuCfZp)
a g 16
Saturday, July 19, 2025
the app used to be great and very helpful for finding my devices but since the updates of the app and my phone the ringtones and sounds have changed making it harder to find my phones and earbuds. I've looked for a way to change the sound but that doesnt seem to be an option which makes the app completely useless now- i can't find something i cannot see or hear
Andrew D 164
Monday, September 23, 2024
Terribly slow, almost nonfunctional. Bring back bluetooth find. This app also does not automatically update your location. I have devices with locations that havent been updated in weeks because I haven't opened the "find append which is silly. You're telling me I need to open the app on all devices daily, to have up-to-date tracking. Ridiculous
Sam Lawson 38
Wednesday, November 13, 2024
Can't remotely unlock devices anymore. Give us that feature back, or fix the issue of PINs/Passwords suddenly being incorrect. Had the same PIN on a fold 4 since shortly after launch and out of nowhere after rebooting one day it won't accept the PIN, and now we can't unlock it with Find anymore. It's a big issue, go look at the countless threads on Samsung Community. Fix it.
Tricia Oneschuk 111
Tuesday, June 10, 2025
best App for tracking family!!!! love it!!! my son went on his 1st vacation to the states on his own! course being the worry mom that i am... i was able to see his location. best part was when he was driving home from the airport at 1:30am I was able to check in to see his location. and I could see that he was home before he texted me he made it home safely!!! the app has a home alert you can set which is great as well!!! And a crash alert! Great app! never had any trouble with it at all!!!
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