Cheryl Ames 19
Friday, April 25, 2025
This was great at first but recently notifications and tracking have been extremely delayed. And if device is unplugged it doesn't recognize it when you plug it back in. And since the last time I've had to plug the device in, after a car repair, it thinks certain notifications are on when it's actually not. I was told I had to go to the TLife app to update the notifications. Why do I have to go to a different app? Even after updating through the TLife app it's still not right. Edited
Jason Marcayda 24
Wednesday, April 23, 2025
App currently has many issues connecting to new devices. I even had to call customer service, which was pretty helpful. However, this new app is missing some features the old version had, such as being able to share your location with other users. The app is great when it does work. I hope it improves, but until then, I can not give it 5 stars.
Se Halogramtwo 22
Friday, May 16, 2025
Since integration to t-life, the app has become quirky. At first, I thought it was better, but NOT. As with another T-Mobile app, you have to authenticate first. What a hassle to get to the app / features. The app has become inaccurate, and the information/travel indications are delayed. The car could be rammed or stolen, and the notification would appear for 15 or 20 minutes. At this point, the app is no longer dependable and becomes useless.
FS Express Cleaning Services 47
Friday, March 21, 2025
I've had the syncup drive forever; it's on both my cars... It used to work PERFECTLY! I used to be able to follow along with my car, in real time when my child is driving; especially in bad weather. Now I can no longer watch my car move on the map. It used to give a clear& full picture of your cars overall health as soon as you opened the app. Now you have to click each thing individually. How do you RUIN the perfect app with an "upgrade"? I'm confused & want my old Sync-up drive app back!?
Tee McIntosh 35
Monday, April 14, 2025
After the upgrade, it's all bad. Started trips, but app says it's still parked. Unplugged for oil change, stayed parked at that place for over a week, Finally after multiple tries, it took me through the first time installation process again, twice. Now I keep getting start/end trip alerts even though I turned that off. Wifi works when it wants to. This is horrible. Why should I pay for this? I'm going to look for something better! Edited
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