Kyle Wicklund 16
Saturday, November 22, 2025
So far it's garbage. Just got fiber installed. wifi is fast as expected but the app crashes constantly and getting info on devices connected to the router keep causing issues and errors. What good is an option to look at and rename devices for data metrics if you can't even look at a device that's connected??? Please fix this app, as your own speed test errors out and states the download speed is 2.37 Mbps!!! Edited
Alexi K 6
Sunday, December 14, 2025
Their Fiber Optics just sucks period. Don't get it. How do you expect customers go without internet for several days in a row without any explanation other than issues with equipment. No resolution and no reimbursement. If you work remote then you are as good as fired.
T-Mobile USA
Monday, February 2, 2026
Thank you for your feedback. We're sorry to hear about your internet issues and communication concerns. Your input is important to us, and we hope the situation has improved. For further assistance, please contact us at
[email protected].
Clarence 5
Sunday, August 24, 2025
all my movies and everything else seems to be torn apart digitally at any given time. Audio and video are unheard and not visible. was told several days after hookup that there was work being done to correct numerous problems and to wait 8 days. we'll it's been over 2 months now and same problem is ongoing. it sucks
Abbey S. 4
Saturday, November 29, 2025
hands down the Internet speed and connection is awesome and the price point very competitive however this managing app itself is a joke and buggy. for any one who actually prefers to monitor and manage their network it never finds devices and provides alerts of existing devices joining the network days after they actually do. I'm just glad the actual service has worked flawlessly
William Beard 3
Sunday, November 30, 2025
the app and the fiber speeds suck. my Xbox downloads on a 2 gig network a s e ranging from 90 to 187mbps at best. I've actually seen Netflix and other streaming videos hit a buffer while watching which I havent seen in years with xfinity.
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