Jessica Stone 1,818
Saturday, February 1, 2025
I don't know if it's the area I live in or what, but I have had multiple terrible experiences with this app. One was during a large concert and I thought, okay, they were just overwhelmed, but just now on a normal Saturday morning, I watched my driver drive right past me without even thinking of stopping and it was taking forever to find a new driver. Even when working well, wait times are very long even at the priciest option. Quicker and easier to bother friends for a ride.
Michael Steinberg 211
Thursday, March 12, 2026
Problem below still exists. Latest update also makes it so you can't see the ride prices if your phone is in dark mode! Bad font color for the numbers... For some reason, the app uses the ringtone volume on your phone to play music when a driver is assigned to your ride request. It should only use the notification volume to make sounds as it is not a phone-calling app. Edited
John Webb 1,161
Wednesday, February 12, 2025
Don't bother trying to get a "wait and save", just wait for the fees to change yourself as it has a good chance of being ignored by drivers that are supposedly 4-6 minutes away. Don't spend the extra for price lock, it just deters drivers. I just spent over 2 hours for a "45 minute wait" that never even got picked up. Then they'll try to charge you a cancellation fee when you decide to finally give up. No support, just revolving FAQ bs. 2 stars only because most of the drivers are great.
Ken Ruda 859
Wednesday, October 30, 2024
I'm having issues leaving a custom tip - especially when I don't do it right away and I have to go back through history and try to add tip later! I hit custom tip, and then key it in and then save and it doesn't work! The only working option is to select one of the pre-defined tips! $2, $3, $5 or $0! In this case the ride was $8 and I don't feel like tipping $2 which is 25% as the minimum tipping amount! The custom feature tip does not work! This has been going on for several months! Edited
Jaye Bird 209
Friday, August 30, 2024
it's cheaper than Uber but you get what you pay for. lyft is incredibly unreliable. it takes forever connecting you with a driver, and drivers accept rides from up to an hour away, so if you're going somewhere time sensitive, you're likely to be late unless you book way in advance. contacting drivers once you're connected is a hassle, most never even respond to messages, and most are incredibly unprofessional. a complete waste of time and money. Just buy a car or take a bus. Edited
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