Joshua Bowersox 2
Saturday, July 30, 2022
"This bike is reserved" "This bike is unavailable" "This bike is locked for maintenance" I appreciate the rollout of this concept but service wise yikes. I think the idea is great but could use improvement. That being said the ride is nice, the map is convenient, and the interface is easy to use on the app. The bike usage/misuse and general city filth is most of my concern.
A Google user 23
Saturday, March 7, 2020
Between the train, bus, and divvy you can get anywhere in Chicago. It's very convenient. However, I think the rate is pricey and it's not conducive for longer rides. The bikes are durable but uncomfortable and very slow if you are used to road bikes. I wish they charged for every 15 minutes instead of 30, because a ride that took me 33 minutes cost the same as a 60 minute ride. I think of it wasn't as expensive I would give it a higher review.
A Google user
8
Thursday, March 14, 2019
This app sucks. It won't allow me to use my debit card. I called customer service and they asked me if it was a gift card (It's not) because the app recognized it as a gift card. The frustrating part is that it worked beautifully until a few months ago. On top of that the kiosks are pretty terrible with unresponsive touch screens. The convenience factor was a big selling point for me but after dealing with this issue I'm just going to buy my own bike.
Justin Maresh 17
Monday, July 29, 2019
After one year of using, this app finally does everything it's supposed to. I have no problems finding stations, the timer helps me stay in my time, unlock codes work every time I need them (though I usually use my key dongle), and finally the ride history stats actually work. For a year, I gave this app 2 stars and was very frustrated. I'm happy that I can now write a better review! Based on recent poor reviews, it seems to work better if you have an annual pass like I do. Edited
Sarah B 21
Saturday, July 22, 2023
Divvy bikes are the biggest ripoff. They make massive bank on hidden fees and misleading pricing. For example, $0.42/minute sounds cheap, right? Well if you go for an hour bc you can't find an approved place to park it, it'll cost you $30 (plus fees) to go a few miles in the city. An Uber is like half that for the same distance in way less time. If you reserve a bike for 10 minutes, they'll charge you for that as well, with no upfront disclosure. First and last time we'll use Divvy bikes.
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