Binny Rose 73
Wednesday, June 25, 2025
Usually gets me where I need but has the same issues, even after updates: 1. Voice guidance frequently not early enough to make turns in time 2. Directs drivers wrong way down one-ways and through dead ends that aren't recent changes 3. Can't report road hazards/closures unless actively driving, which is impossible in a hands-free state 4. Lowers volume of music from other apps during voice guidance and gets it stuck low until after 2nd song (experienced with different phones and music apps)
Google LLC
Wednesday, June 25, 2025
That doesn't sound good, Binny. We would love to learn more about the issue and help. Please create a post in our Google Maps forum so that our community of experts can assist you https://goo.gle/3vosTcH. Hope this helps.
Angelica Meyer 199
Friday, June 20, 2025
I hate this app and hate you cant integrate with custom maps. I need desperately to give my grandma the easiest driving directions. All you offer is the construction zones, large intersections and best for time. Im trying to help her avoid confusing areas of my city and where accidents happen the most but you refuse to allow people to do this. I hate it. Make a tool for seniors and setting custom routes easier. ive even had you over ride specific routes chosen before. Completely ruining it.
Google LLC
Friday, June 20, 2025
We understand your concern, Angelica. Thanks for the feedback, we really appreciate it! We will pass it on to the right team.
Chris Lao 105
Monday, June 16, 2025
I am just disappointed that Google didn't keep my timeline data and wanted to write a bad review. I even went back to the December email to see if I had followed the steps as they mentioned and I did. But because I go through so many phones, the ones that had backups to import didn't go all the way back to 2018 when I started using the feature. Now countless trips and landmarks are missing. I pay for Google One and always enable cloud backups so this was just heartbreaking.
Carlton Smith 79
Sunday, May 18, 2025
Maps were working great for my historical timelines. I could look back to 2012 and other years to see places visited. Is there a way to restore my timeline? I never deleted or turned on the delete feature. Maybe it's temporary. Since I sent feedback within the app. it appears the loss of saved historical timeline occurred after that option was executed.
Google LLC
Friday, September 17, 2021
Hi there. Let's give these steps a try to fine-tune your timeline settings: goo.gle/3oRRIeO. Let us know how it goes.
Fernando Santillan 76
Saturday, May 24, 2025
The app regularly changes from driving to walking mode. it takes way too many wax wipes and back arrows to restart a search. the keyboard will not launch intermittently. the GPS tracking is on rails so it often thinks you turn or going a direction you are not. it is full of half thought through features. Dad make the entire experience janky. I have seen more polish from startups
Google LLC
Sunday, May 25, 2025
Hi Fernando, if you're running into issues with Google Maps, try the troubleshooting steps here: goo.gle/3oW0tVa. If you continue to experience the issue, send us feedback here: https://goo.gle/43OR0Ce. Appreciate it.
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