William N Crow 4
Wednesday, April 30, 2025
Having a few conflicts. There is a "sister " app CVS OTC Solutions which I am supposed to use with my Sharp Health Plan, but is far glitchier than this one . Most of the time I can't log on. This app says that I am eligible for certain categories of items that I get the "not eligible" response. However, if the item that shows "not eligible" is in a category that you successfully made a purchase before, bring the item to the checkout anyway. Often it will be approved.
Harriet Kerge 91
Tuesday, October 22, 2024
This was a great app until it was "upgraded". Before, I could easily see fund balance, locate vendors, and find product eligibility. Now it's difficult to even begin to use as a text code is required with every log in. It doesn't remember the device at all. Plus it's easy to make a mistake, meaning having to start over, entering user name, password and code. So disappointing!
Arkansas “Mountain” Man 386
Thursday, December 31, 2020
I installed it on TWO DIFFERENT OS of Android phones (one running a very new version, one an older version) and it never went past the splash screen. I noticed I'm not the only one having that problem. Play Store didn't say it wouldn't work on the phone, like Play Store often does. Their online site works great 👍. What good is a program that doesn't work? REMOVE it or FIX THE PROBLEM! No acknowledgment of the problem from the staff! I tried again after MONTHS, STILL WON'T WORK!👎👎👎👎👎 Edited
B A 425
Wednesday, March 23, 2022
It's ridiculous that you have to scan each item and "guess" which item MIGHT be. accepted. Unless this App includes an actual list of approved items, as the web does, it is frustrating and useless!!!!!!! OTC approved items are so random that you could spend hours scanning everything. If there were a list on this App you could use the scan as a backup just to scan for items that might have not been put on the list yet. But as it is, this app is not well thought out and is VERY FRUSTRATING Edited
Loretta Passwaters 97
Sunday, July 25, 2021
The app only shows 4 stores, 3 of which don't exist in my area. The major retailers, Walmart and Walgreens aren't listed. It's annoying scanning multiple items to see if they're eligible, most of which are not. I have to use the website which defeats the purpose of the app. Not to mention I can't figure out the brand names and I was able to purchased items that weren't on the list. 🤷 With that said, the items I am able to purchase save me a great deal between vitamins, and allergy medication.
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