rjk 76
Sunday, September 8, 2024
Forces rotation to landscape mode on my Pixel XL, and then all the buttons are cut off and can't be used. UPDATE: 9-1-2024 When opening the app on my Pixel 8 Pro, it rapidly switches between landscape mode and portrait mode and makes the phone impossible to use. Even after uninstall and reinstall it continues to do this. Also occurs regardless of rotation lock setting. I have a screen recording, but this has been an issue for at least a year. Edited
Resideo Technologies, Inc.
Sunday, September 8, 2024
Hi, thanks for the review! We are always looking to improve the experience for our users, and really appreciate the feedback. Feel free to contact us at 1-800-633-3991, or through our Facebook page Honeywell Home if you require further assistance. -Cesar
Trampus Michalsky 15
Thursday, November 7, 2024
Probably the least feature rich app there could be. The app hasn't skipped a beat on its functions for the 2.5 years I have used it. My review is based on the lack of controls and additions to them, which is essentially temperature control and scheduling. Graphs with data points such as humidity and temperature levels, logs for thermostat adjustments, projected energy consumption, costs and how changes affect them. Let us control all settings of the thermostat. Adjusted rating for dependability. Edited
Resideo Technologies, Inc.
Thursday, November 7, 2024
Hi, Trampus. Thanks for the review. We are always looking to improve the experience for our users, and really appreciate the feedback. If you ever need assistance, feel free to contact us at 1-800-633-3991, or through Facebook under Honeywell Home. -Juan
Bob Drummond 19
Tuesday, August 20, 2024
Usually works well, occasional server issues. Useless "Find Rebates" button. Do they think I shop daily for new appliances? Occasional annoying shopping pop-ups. Outdated app with limited functionality. The ability to schedule the thermostat with Google Calendar would be great. I have a very irrregular work schedule and a set programming schedule does not work for me. Edited
Resideo Technologies, Inc.
Tuesday, August 20, 2024
Hi Bob, thank you for bringing this to our attention. For assistance, please contact us at (800) 633-3991 or send us a DM via Facebook (Resideo). -Steven
Kevin M Carmody 1
Saturday, July 19, 2025
As a previous user of the Sensi app, this one lacks certain features. Sensi has the ability to track usage and display it in graph form, both daily and month to month summary. Sensi also provided a "auto" feature providing switching between heating and cooling based on demand. I feel Honeywell could up their game. Recently the thermostat has lost its WIFI connection. Many attempts to reconnect are short lived. The screen will say it is connected, but the app never does. Fix it, please!!! Edited
Resideo Technologies, Inc.
Saturday, July 19, 2025
Hi, thanks so much for your review! We truly appreciate your feedback and are always working to improve the experience for our users. If you need any further assistance, feel free to reach out to us at 1-800-633-3991 or connect with us on our Facebook page Honeywell Home. We're here to help! -Cesar
Anthony Macke 1
Wednesday, July 16, 2025
Doesn't work. Just flips between landscape and portrait over and over until it crashes. Unusable. edit: 7/16/25 app works now, doesnt flip back and forth between portrait and landscape anymore. But it is now stuck in landscape mode, cant see the buttons to adjust the temp. turning off auto-rotate does nothing, clearing cache and data does nothing, reinstalling does nothing. so still unuseable Edited
Resideo Technologies, Inc.
Wednesday, July 16, 2025
Hi Anthony, if you’re still experiencing this, we would be happy to assist you. Please feel free to reach out to us on Facebook with a private message for support. We look forward to hearing from you soon. -Charlie
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