Jessica 4
Thursday, July 24, 2025
always rings once I answer and it says someone else on my team got it yet everyone else on my team says they have the same problem. Glitches and doesn't allow you to accept showing requests, if you accept a call and it keeps ringing it will eventually put you to a Zillow agent who won't give you the persons # or email to follow up with their request. ***" now it's suddenly ringing in my ear while I'm already on the phone. went through all of app settings cant find a way to stop it. Edited
Linda Sopko 9
Saturday, July 27, 2024
95% of the time I miss connections through the app because when it rings there's just a black screen. There's no way to answer if I open the app, and can't answer through my phone because it doesn't register the call. I checked for updates yesterday after more missed connections and there was one (again!). After updating, making sure my phone was up to date, and clearing my cache, it still hasn't been working. I'm pretty fed up.
Bill Jones 11
Saturday, December 30, 2023
The App seems incompatable with the firmware on my android phones. Calls ring, but can't be answered, no matter what I do. The "answer the phone" screen doesn't even appear when the phone rings. The Zillow tech department said they are uninterested in fixing the problem. Some Android phones with some carriers do OK, but 2 of mine with T Mobile can't use their "enhanced calling" feature. Edited
Novella Springer 23
Sunday, August 6, 2023
This app was great until recently. I have no idea what happened. But I do know I pay Zillow every month and it should work better. I called tech support and reinstalled it. They said it was a connectivity issue. It still gives me the error message with a tipped cup every time, every day no matter where I am at or on wifi! I have lost calls. It's not me...it's the app! Please fix this app ASAP!
Jeff Stengel 24
Monday, April 4, 2022
Very buggy on Android. Shows notifications on homescreen icon but no notifications when I open app. Notification on the icon does not go away. I am not notified when someone messages me so unless I check the app multiple times I miss messages. Response is everything! If I do get a notification, it is about a contact looking at a property but that's it. All notifications are turned on but as mentioned, I don't get "new message" notifications.
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