Amanda Milan
4
Tuesday, April 22, 2025
I just downloaded the app tonight. I have been trying to create a listing for about an hour. First I never received the verification code in my email, I tried three times. So I used my phone number, which did work. Then I selected pictures from my photo gallery over and over. I keep getting a message that something went wrong. I'm very frustrated and on the verge of giving up! Edited
Zillow
Wednesday, April 23, 2025
We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please send the feedback using the app by selecting the Settings - Send feedback. More details would be really helpful (listing address) for us to troubleshoot the issue. We'll ensure to look into it with utmost priority.
Mehmet Tuna Sakallioglu
2
Thursday, February 27, 2025
Super buggy app. Keeps asking me to verify thru text message every time I open an application and it doesn't work if you input the message code too fast. Managing rental properties is also impossible and a lot of the information you see on website you cannot even access thru the app, the experience is completely different. Just terrible UX, slow, buggy and laggy.
Blue Dragoness
69
Thursday, July 13, 2023
It's very frustrating. The new messages after the initial contact are not visible if you just open the app- you have to open the conversation also. It's very easy to miss new inquiries. Watch your email carefully. It does email you also. The notification dot on the app does not always work either, even for new inquiries. It has great potential. I'm looking forward to trying it when it notifies me better.
Zillow
Saturday, July 29, 2023
Hi, can you please update to our latest release. Please contact us at
[email protected] if the issue persists. Thanks.
Rod Hoffman
11
Sunday, September 6, 2020
I'm so conflicted. This is a great way to list your property. However this app, and even the full web versions need some help. -Messages.. Everyone selects a time they would like to tour.. WHY? In a hot market I need to know more about the candidate first. Also managing messages can only be done 1 at a time. I've learned to do everything via email. -Applications.. Great to get credit and background check.. The only option in app is to accept?! No way to reduce the number of apps.
Zillow
Tuesday, September 8, 2020
Hi Rod, thanks for your review! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at
[email protected]. Thank you.
A Google user
2
Wednesday, October 3, 2018
I used this app last summer to list a couple of my units. Good response, used the app function to have renter submit application directly. Then came back, and nothing works! Old deactivated listings gone, no indication of old functionality. Went to web site, help etc. Nothing! It's like it's another company or something. Wow I put in allot of work in setting up, putting lusings in, valudating for the Rental Application functonality. I'm pissed! Edited
Zillow
Thursday, October 4, 2018
Thanks for sending the feedback. We are sorry that you are experiencing issues. We’d like to hear more about your experience – would you mind sending account email address to
[email protected]?
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