A Google user 14
Thursday, April 25, 2024
It can be fun, especially in the right place and weather. But I can never use this app again, unless I have a prepaid pass. The station rarely recognizes that the bike has been returned, so it just keeps charging every minute after you return it. This happened last time I tried, and I swore off Bublr. I just finally tried again, and it happened again. It's not like there's a "I returned it" button, so you just have to text Bcycle and hope they get back to you while you continue to accrue minutes Edited
A Google user
6
Saturday, September 28, 2019
The app is extremely confusing to use. There is no clear register option, it took me fumbling around and tapping random things until I figured out when you click get riding you then tap on the option you have dropped down. Super annoying. Map is inaccurate, to return a bike you have to practically slam it into the lock for it to register. The bike was super dirty on my hands and pants. But it was super cheap to use and the bike ran well. A good idea but the app needs some major work.
Bicycle Transit Systems
Tuesday, October 1, 2019
We're sorry that you didn't have a great experience with the BCycle app. We appreciate your comments and will take them under consideration for future releases. Thank you for using BCycle!
Ash Tribble 37
Friday, March 18, 2022
Bikes won't let you change gears uphill. Sometimes the electric part won't work. Unable to return a bike? You have to lock it up, hold a key with you everywhere, and set up a time to give the key to support. All stations that are popular either are too full with bikes and lack "parking", or are completely empty. The app will only sometimes give the correct number of bikes at a station. Additionally, you might accidentally dock into a station that doesn't work. Put support on speed dial.
A Google user
16
Monday, September 16, 2019
The directions are the worst. It gives you very broad directions such as turn right, turn left...but where exactly? It's anyone's guess. Sometimes it's on a street other times it's onto a trail or my favorite into several flights of stairs. It took me down six flights of stairs with a bike. Only thing I like is that payments and returns are easy.
Bicycle Transit Systems
Tuesday, October 1, 2019
We're sorry to hear you didn't have a great experience with the BCycle app. We will continue working to improve our app and system. Thank you for using BCycle!
Annika Daniels 27
Thursday, April 4, 2024
It is VERY important that you make sure that you have correctly docked the bike after your ride. You should receive a text soon after docking your bike. If your bike is docked incorrectly your ride will still be going and they will charge you for the time after that 60 minutes, and it will run up charges. Their team is really responsive and are willing to work with you. I like the app, it is very straightforward and easy to use. I plan on continuing to use the app and the bikes.
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