Karma Kapri 458
Tuesday, July 1, 2025
Absolute scam. I downloaded the app so we could get food and use the online deals, as one would assume the app was for. for lack of word space, my bud and I had our cards denied a few times before it went through. venmo is set up to give you receipts immediately,so I got the notification. The app said there was still stuff in the cart but I figured it was a glitch. it wasn't, I had to reorder after walking 15 minutes to the store. still got charged twice, and my bud 3 times.
Morgen Benham 348
Sunday, July 13, 2025
App works fine, if your order gets messed up don't expect anything to be done. Placed an order for almost $80, they gave a $3 coupon for 1 missing item. All the lettuce was old and ruined the taste of the food, they wouldn't do anything else to make up for the ruined food. Not to mention it takes forever to get past talking to a virtual assistant.
sonicking2004 98
Wednesday, April 23, 2025
the app has improved a bit with the functionality of the occasional games and experiences. However, the developers seem to have missed the main reason why we use these apps in the first place: to eliminate the wait time. Basically it's not apparent how to place an order to pick up in the lobby, only how to order for Drive-thru (where we can't exactly "skip the line") or add an offer to a scan code, where we have to place the order at the counter and wait regardless. The UI needs refining. Edited
Alex Gibson 119
Sunday, March 16, 2025
Dishonest menu pricing. When switching from pick up to delivery, every menu item goes way up in price, and you still have to pay delivery AND service fees. I've had a 20 dollar order go up to about 40 just to make it delivery. And of course, they forget items half of the time. If your order is messed up, you need to email support and wait 1 to 2 days for them to get back to you. What a joke. This app is a shining example of the bleak future we can all expect from all corporations.
Elizabeth Ryan 197
Tuesday, March 11, 2025
WATCH OUT! My order was incorrect. BK responded they took care of it, but they did not. They issued "crowns" in the amount that is less than the item was worth. I was directed to terms and conditions saying they won't issue refunds in any scenario and response is at their discretion. So basically they stole my money by charging me for something they didn't provide and then refusing to refund the money or provide the equivalent credit. The app works great until your order is wrong!!!
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